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Notifications not working?

Discussion in 'Site News, Bug Reports and Questions' started by mamutas, Feb 15, 2016.

  1. mamutas

    mamutas Super Moderator Moderator

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    mamutas
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    mamutas
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    I used to get emails to the address I registered here with the account whenever someone sent me a PM or a post is made into the thread I watch.

    That is until the last couple days, when such emails stopped coming. I had not changed my provider, I still have that GMail and I am getting emails into it. I checked the Junk and Trash, and did not find anything that should not be there.

    Site glitch?
     
  2. TravelScrabble

    TravelScrabble Well-Known Member

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    Something is up, I just checked my prefernces and made sure e-mail notifications are on...they are but I'm getting nothing.
     
  3. Nikolai II

    Nikolai II Super Moderator Moderator

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    Sounds like it could be related to the fix for two_layer sign in emails going to spam or worse.
     
  4. Coach

    Coach Administrator Head Coach

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    I've found the problem, the email sending service that I set up changed their free quota from 12000 emails a month to 2000. Unfortunately given the amount of notification emails that the forum sends, it hit that quota and built up a backlog.

    As I already had the same service on another site with the old quota and quite a bit of room to spare. I've set up a subaccount on that in the mean time to piggyback off it. Hopefully you should start getting them again now. I'll check on it in a few hours and see if it's been sending.

    Sorry for the trouble and fingers crossed all is well again now...
     
  5. TravelScrabble

    TravelScrabble Well-Known Member

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    Got one straight away, thanks coach.
     
  6. mamutas

    mamutas Super Moderator Moderator

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    I got a notification about this post.

    Thanks, Coach!