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Trouble connecting recently?

Discussion in 'Site News, Bug Reports and Questions' started by sbr32, Nov 12, 2017.

  1. sbr32

    sbr32 Well-Known Member

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    Has anyone else had trouble connecting to the forums recently? I have been getting quite a few Internal Server Errors. They usually go away on a reload.
     
  2. Ravers

    Ravers Well-Known Member

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    yeah forums been a bit iffy for a week or so.
     
  3. Ilgoth

    Ilgoth Courier Staff

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    Yes lot of error 505, and sometimes just changing sub-forum loses me connection. At bad times it comes up after posting in a thread. Been like this for three weeks.
     
  4. Regor

    Regor Well-Known Member

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    yeah for me too
     
  5. Ravers

    Ravers Well-Known Member

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    anyone contacted @Coach ?
     
  6. Street

    Street Well-Known Member

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    Can confirm also been getting these same issues, hopefully it is something Coach can help with!
     
  7. sbr32

    sbr32 Well-Known Member

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    Nice to see it isn't just me. Coach hasn't been around since Oct 1 but I just sent an email to coach@ bbtactics .com. I think that is the email he has given us in the past.
     
    Ilgoth likes this.
  8. Coach

    Coach Administrator Head Coach

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    Sorry guys, I think this may be that the site is experiencing more traffic and the hosting package isn't keeping up very well. I'll check with the hosts and see what they say.
     
  9. mamutas

    mamutas Super Moderator Moderator

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    Wow! Traffic overload!
    It is good, isn't it? ;)
     
  10. Ilgoth

    Ilgoth Courier Staff

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    I think you should open up some sort donation system, so people could help you out if costs are piling up. We all owe you a lot.
     
    Sataric, sbr32, Regor and 1 other person like this.
  11. Ilgoth

    Ilgoth Courier Staff

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    @Coach any update on this, is it the host package that is just not meeting the traffic anymore? If so, I repeat above. People can help upgrading and maintaining.
     
  12. Coach

    Coach Administrator Head Coach

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    Small update: I'm looking to move hosting plans and consolidate my different sites into one place on a better server. However due to the work that's involved in this I'm not realistically going to be able to do it until Jan (at the earliest).

    Last week was also the release of version 2 of the forum software that I would like to switch over to. I'm going to have to check that all the features and additional plugins that are currently being used are updated and available for the new software as well. The less critical ones I can just drop if they aren't needed. Anything else that may not yet be available I'll see how the forum users feel about how useful they are.

    When I've had a chance to get more details I'll post again, however December is the busiest month for me work wise so hopefully everyone can make do with things as they are for a little while longer.
     
    Ilgoth, Sataric, Deithwen and 4 others like this.
  13. Coach

    Coach Administrator Head Coach

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    OK, I did some minor tweaking around new year. How has the connection and load times been this last month? The hosting is up for renewal next week, so if I need to move to a faster server I should be able to do it over the next couple of days. I just wanted to double check the situation with how everyone is finding things recently first.
     
  14. Street

    Street Well-Known Member

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    I can't speak for everyone but ain't seen any issues recently myself.
     
  15. Ilgoth

    Ilgoth Courier Staff

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    It is better. Last Fall it was lot of disconnecting, and error windows - almost every fifth page. Now during January I might have gotten a couple of 500 error which I believe is the hosting service bottlenecking?
     
  16. mamutas

    mamutas Super Moderator Moderator

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    I have seen a few issues and a couple slow downs but overall it did not feel any different from before December.
     
  17. Coach

    Coach Administrator Head Coach

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    If it's been fine since the new year I'm tempted to stick with the current host. Changing is usually a hassle and there are some more tweaks I can do behind the scenes along with upgrading to the new forum software version things should run quicker.

    Keep the feedback coming!
     
  18. TravelScrabble

    TravelScrabble Well-Known Member

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    I've had a couple of errors, it seems about the same as December for me, problems are usually resolved swiftly though
     
  19. Ravers

    Ravers Well-Known Member

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    Yeah same as TS, the occasional glitch but usually resolves itself in a few seconds.
     
  20. mamutas

    mamutas Super Moderator Moderator

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    While we on a subject of issues, could you change the color of that font?

    upload_2018-2-8_21-25-39.png